In an effort to improve the quality of our services and standardize organizational processes and procedures, our team in Buenos Aires has worked for the past year with the Argentine private consulting firm Riobo & Asociados to comply with the requirements that the International Organization for Standardization (ISO) has put together and maintained since 1987.
After months of hard work, international certification entity TÜV Rheinland has audited all our processes and standards and approved the Buenos Aires team as compliant with the ISO 9001:2015 standards.
To comply with these standards our team must have processes and procedures in place that cover the following principles of quality:
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision making
- Relationship management
“With the ISO 9001:2015 certification we are proving to our customers that we have systems and processes in place that ensure the quality of our products and services.” – Javier De Mauri, Quality Assurance Manager for our Buenos Aires team and key stakeholder in attaining this certification.