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Cleveland, OH - USA. The ideal candidate for the Senior Technical Architect position will have a combination of deep technical knowledge in Salesforce Marketing Cloud and the ability to offer best-in-class consulting to Devs United's clients. As the Lead Technical Consultant to the client, it is the Senior Technical Architect’s job to gather and translate technical requirements to the rest of the project team for...

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Cleveland, OH - USA. The ideal candidate for the Project Manager position will have strong communication and organizational skills. As the client’s main point of contact during a technical implementation, it is the Project Manager’s job to understand and apply Devs United’s project methodology standards to all of his/her assigned projects to ensure that deliverables are met on time and to the satisfaction of the...

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Cleveland, OH - USA. The ideal candidate for the Customer Success Manager position will have strong communication and relationship-building skills. As the client's main point of contact at Devs United, it is the Customer Success Manager's job to ensure overall account health, client satisfaction and quality of services delivered....

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A new Email Studio functionality has been launched in January's Salesforce Marketing Cloud release called Domain Verification and it goes like this: Domain Verification is new functionality for accounts to verify sending domains or From addresses before sending in the Marketing Cloud. Domain Verification is enabled for new Marketing Cloud accounts. Existing customers can request to have the feature enabled now before it is required in a...

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Journey Builder is a powerful resource within Salesforce Marketing Cloud. It allows the user to set up the communication process from beginning to end with total control of its actions, the time the actions need to be triggered, and the possibility to have communication flows based off behavioral data. Read below for a summary on what Journey Builder can offer to users and some of its...

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It’s very common for digital agencies in the United States to work with technology services located abroad, especially in Latin America. The benefits to this type of structure are numerous, but if it’s the first time that your company will contract an outsource vendor there are also risks involved that could make this experience unpleasant. Here are the key elements to a successful outsourcing experience, from...

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